Two is better than one

As indicated by the title, I will be combining two readings into one post. =)

Chapter 3: Theoretical context

The chapter’s title tells that the entire chapter will be covering on theories of Public Relations. According to it, there are four steps in understanding the whole concept of public relations theory.

System theory (Step 1):

This is the basic theory of public relations. It looks upon the members within the cluster and how they interact with each other and adapt to the various circumstances they faced. This theory is foundation of the theory of public relations and it is important in ensuring that organisations dealing with public relations, in any part of the world, will be developed from this theory.

This theory, in my own opinion, is one of the more important theories in the chapter which helps in giving people a general idea of how public relations work. This theory summarises that public relations deals with not just the external factors such as the economy of the organisations but the internal factors such as the way the members interact with each other.

Rhetorical and interpretive perspectives (Step 4):

This step, is another important theory, which helps to assess how successful the campaign or program is. It helps public relations practitioners to find out how people feedback to certain approaches implemented, what appeals to people and how to enable people to understand the intended rationale behind the activities. If all mentioned are successfully accomplished, this will help in bring up the profile of the company and better relationships are established. Unlike steps 2 and 3, step 4 is more important because steps 2 and 3 are the processes of how to plan the campaign or program which is dependent on the creativity and flexibility of the individual that varies. Ultimately, public relations practitioners will hope that steps 2 and 3 will lead to a positive outcome in which for some cases are hard to measure or identify specifically. There can thousands of ways to do something but only a few of them can work. In my opinion, step 4 is the crucial step in identifying the ways which can work.

In conclusion, this chapter is interesting as it helps me to see public relations in a small scale. It specifies in how public relations is being developed and how do public relations practitioners work through the use of theories.

Chapter 4: Public Relations ethics

I think that public relations ethics are to consistently remind the practitioners of their moral values and their beliefs. They need to think twice before carrying out any activities. Referring to the virtue ethics as mentioned in the book, the personal values and the character of the practitioners impacts greatly on how they will do their activities. The ethics codes exists but being inflexible, there are certain circumstances where the practitioners may choose to ignore these codes and do it in the way which they presume is the most suitable.

Thus, it is very difficult to maintain an ethical behavior. Sometimes, it is not the public relations practitioner who can decide to be ethical or not, it can be the company who insists on being not ethical.

Ethics may be important in upholding the reputation of the company; however, it is not always that an unethical act of the practitioner is being exposed. And the reputation of this company is still being upheld as long as the unethical acts are not uncovered.

For consequentialism, I feel that it is not quite applicable to today’s society. The consequences are all predicted, there is little or no substantiation in them. This is because the consequences are difficult to predict due to the rapid changes occurring in the society. An activity takes weeks or months to be implemented, by then, what sort of changes have take place? Reflecting on them may help the practitioners to avoid making the same mistakes again but how similar the activities which are previously carried out to the activities which are not being carried out yet? Not every situation is the same and hence, all the ethics used in one situation, cannot be used in another. Therefore, in my opinion, ethics are needed to be customized according to the scenario.